LUXURY.ME VERIFIED ENTRY OCT 2026

Household staffing agency in London

Exclusive Household Staff

Agency founded in 2012 by John Pettman with its head office in Grosvenor Gardens, Belgravia, consultants in five English counties and a US office; it places butlers, chauffeurs, close protection, chefs, nannies, governesses, couples, estate and house managers, PAs, gardeners and housekeepers, publishes fees of 18 percent of salary for UK permanent placements with a 12-week replacement scheme and is a REC member.

Founded
2012
Roles placed
Butlers, House managers, Estate managers, Housekeepers, Private chefs, Chauffeurs, Nannies, Governesses and tutors, Personal assistants, Domestic couples, Security and close protection, Gardeners and groundskeepers
Placement
Permanent, Temporary
Replacement guarantee
12-week replacement scheme; if no replacement is found within 12 weeks, a credit note for 50 percent of the introduction fee is held on account for a further 26 weeks
Fees
Permanent UK positions 18 percent of the gross annual salary plus VAT; temporary staff 25 percent of the gross weekly salary plus VAT with a minimum booking fee of £50; the permanent fee applies if a temporary worker is taken on full time (Website)
Licence
Trade registration, no licence required. REC member (logo linked to rec.uk.com) and FSB logo; no legal entity or company number on the website.
Website languages
EN
Website
exclusivehouseholdstaff.com

Entry in London

Office
52 Grosvenor Gardens, SW1W 0AU London
Also serves
consultants in Kent, Oxfordshire, Bedfordshire, Lancashire and Cumbria; US office with phone number but no address

Sources

Verified on 18 October 2026 from the provider's own website.

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Hiring household staff in the United Kingdom

In the United Kingdom, employment agencies have not needed a licence since 1995; they are bound by the Employment Agencies Act 1973 and the Conduct Regulations 2003 and may not charge work-seekers for finding them a job. Fees charged to households are negotiated freely. Since 7 April 2026 the Fair Work Agency oversees agencies; there is no public register.

Guide: hiring household staff in the United Kingdom